Tower

Change your patients’ perspective of you now. Contact Us
Change your patients’ perspective of you now. Contact Us
Change your patients’ perspective of you now. Contact Us

Who We’ve Helped

Unlike other consultants, our completely technology- and vendor-agnostic approach allows us to connect top-down strategy with hands-on bottom up implementation. We have no ulterior motives, no software to sell – our only mission is the best approach to engage your patients today. Learn more

What We Do

TOWER is a highly-experienced consulting group exclusively dedicated to positively transforming patient experiences within leading, complex medical institutions on a consistent basis across the entire range of patient touch points.

We engage top-level executives as well as patient-facing staff and care providers and other enterprise stakeholders–to significantly enhance operational processes, better utilize technology and change the organizational culture–in order to achieve long-term transformation of patient experiences.

How We Do It

Assess
Collaborate
Implement

Find out how Tower can help you redefine the patient experience.

Latest Thinking

HIMSS Southern California: On Healthcare Consumerism

Apr
01

The local chapter of HIMSS in Southern California will hold its Annual Health IT Conference on April 10th in Los Angeles. The entire conference is centered around healthcare consumerism and TOWER is extremely pleased to be represented in two sessions: PHRs …

Social Media Across the Entire Continuum of Care

Mar
29

The 2013 Beryl Institute Patient Experience Conference is just a couple of weeks away. It will be held April 17 – 19th in Dallas, TX and TOWER will be presenting on engaging patients across the continuum of care with social media. …

What Type of EHR Data Do U.S. Physicians Believe Patients Should Be Able To Update?

Mar
22

Review the full report at Patient Access to Electronic Health Records: What Does the Doctor Order?

What Our Clients Say

MD Anderson Cancer Center

Tower understands our organizational objectives and has helped us develop a web strategy and implementation plan that will provide new transactions to enhance our customer’s experience, provide new opportunities for revenue and/or increase efficiency. Throughout the project Tower has remained …
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MD Anderson Cancer Center

“Tower Strategies played a key role in the success of our recent web portal project to improve patient services. In particular, they facilitated the definition of requirements within each end-user department, trained new users, and provided implementation support with lots …
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MD Anderson Cancer Center

“Tower has been able to strategically and methodically take MD Anderson through the patient experience through an objective lens. Due to their experience in healthcare, they are able to speak the language of operations, faculty, operations and marketing. This was …
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Baylor College of Medicine

“Tower consultants are knowledge resources that help anticipate our needs and provide strategic direction while managing risks and constraints within each project. They assimilate well with our team and assure an adequate transfer of knowledge.” – Executive Director, IT Application …
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DePelchin Children’s Center

“I am satisfied this is one of the most thorough and unique reviews of our functioning I have ever experienced. I think the results we are trying to create will greatly improve data processing, and it will also have implications …
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